Good Things believes everyone should be able to experience the energy and joy of live music. We're committed to creating a festival that’s accessible, inclusive, and welcoming for all music lovers across all our venues
For any questions, more information or to register for our wheelchair viewing deck, please contact us here
Yes. We are committed to providing a festival experience that supports the diverse access needs of our patrons across all our venues. Each site is reviewed and adapted to offer the most inclusive experience possible.
We understand that some people have a need for a full time carer or companion. Good Things will allow a valid ticket holder one free entry ticket for their legitimate carer. Please purchase your required ticket and then email info@oztix.com.au with your current carer or companion card information, or written proof of your status as a Carer and we will issue you one free ticket.
While every venue has unique elements like terrain and layout, our team works diligently to overcome these challenges and remove barriers. We strive to ensure a safe, comfortable, and enjoyable experience for all patrons. You'll find consistent accessibility services across the festival such as Accessible viewing platform, Accessible toilets, Clearly signed accessible entry points
Yes there will be. Due to the nature of the venues, space and planning purposes, we can only provide a limited-capacity Accessible Viewing Platform. This raised platform is specifically designed to offer an unobstructed view of the stage for patrons with mobility requirements, including those using wheelchairs or scooters, and their essential companions.
Yes, pre-registration is essential to secure your spot and access will be limited to those who have registered and received an accessible viewing platform ticket.
Patrons MUST register by completing the form HERE and it is a first come first served basis
Yes. Each patron who receives a ticket to the Accessible Viewing platform will receive 2 wristbands so you can enjoy the show with a friend.
Yes limited dedicated accessible parking bays are available at or near each Good Things venue.
Availability, layout, and proximity to accessible entrances may vary depending on the unique features of each location, but we strive to provide the most convenient options possible.
All accessible parking spaces must be pre-booked well in advance to ensure availability. A valid, government-issued Mobility Parking Permit (or equivalent) must be clearly displayed in your vehicle at all times. To book please email your details to accessibility@goodthingsfestival.com.au
Venue-specific parking details, precise locations, and detailed access maps will be provided closer to the event date on our dedicated location pages. We encourage all patrons requiring accessible parking to review this information thoroughly once released.
Given that Good Things spans multiple unique venues this differs in each state. Please pre plan your journey and check out your relevant states transport journey planner to view your options
Yes, accessible toilet facilities are available at all Good Things venues These are clearly signed across the festival grounds and prominently marked on all our event maps for easy navigation.
Absolutely! Our First Aid points are fully accessible, ensuring that medical assistance is within reach for everyone. Should you require it, our trained medical staff are also able to come directly to your location anywhere on-site.
Yes. Accredited service animals are warmly welcomed at all Good Things venues. Please ensure your service animal wears their official ID badge or medallion at all times.
Yes. We understand that festivals can be overwhelming, so a quiet, dedicated Sensory Space will be available at all venues.
These spaces offer a calm retreat with low lighting and comfortable seating, however, we cannot guarantee it will be totally clear of music.
No we will not provide sensory kits however you are welcome to bring them with you into the event.
Please contact us at accessibility@goodthingsfestival.com.au prior to the event so we can send you a confirmation to show security if you have any issues with bag size or accessing the venue on the day.
Due to the nature of the acts and scale of our production, we are not able to guarantee this and in most cases headline bands production includes strobe and intense light shows.
Due to the nature of the venues, none of the shows will have an audio loop available.
Changing Places facilities will be available in Brisbane and Sydney as they are existing venues, but not in Melbourne
Good Things is proud to support the Hidden Disabilities Sunflower Program, which uses the sunflower symbol to represent non-visible disabilities.
Patrons are welcome to wear Sunflower identification—such as a lanyard or pin—at our events as a discreet way to let our staff know they may need additional support or assistance. Our team members are trained to recognise the Sunflower and offer appropriate help.
The event will have a dedicated accessibility contact on the day of the event and contact details and an event map with locations can be provided if you register with us prior to the day. You can register by contacting via email accessibility@goodthingsfestival.com.au
If there’s anything we can do to help make your experience smoother or more enjoyable, please reach out. We're here to listen and support you via accessibility@goodthingsfestival.com.au
